Good property management and attention to high levels of safety in the built environment, come at a cost and this is often ignored or overlooked when service charges accounts are being reviewed. Good safety management impacts service charge levels, and we would urge service charge auditors and forensic service charge consultants to review these as part of their brief. Why doesn’t this happen now you may ask? Well, it’s about having your permits in a location that is easily accessible, and often this is not the case. As a digital system, TAP’s permit module is a perfect filing cabinet full of permits and associated documents, that are ready for review, by anyone anywhere.

Why would a natural register of activity in a building, prove useful to auditors, consultants and tenants?

  1. Activity Evidence: Records activity and supports resource allocation
  2. Safety Requirements: Outlines measures per job and supports costs
  3. Operational Impact: Indicates disruptions, explains additional management requirements
  4. Compliance Proof: Verifies safety plan
  5. Trend Analysis: Tracks usage patterns, and improves future budgeting accuracy

The quality of on-site property management will be reflected in the systems and processes each building operates. A careful review of the permit process and the depth of information included for each project will enable service charge auditors and consultants to more accurately assess whether good value for money is being delivered. The adoption of safe working practices will impact service charge levels and no service charge auditor or consultant can carry out their role without a better knowledge of the reactive works, projects and maintenance regimes in a building. The question is, how easy can a building manager provide these consultants with this access? At TAP we can often provide access within moments and support how a building, and its safety, is managed.

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